Privacy Policy
Your privacy matters to us. This policy explains how Saxirionex collects, uses, and protects your personal information when you use our financial forecasting and budgeting services.
Information We Collect
When you use Saxirionex's financial forecasting platform, we collect several types of
information to provide you with personalized budgeting insights and recommendations.
Personal Information
- Name, email address, and contact details when you create an account
- Financial data you choose to input for forecasting and budgeting analysis
- Payment information for subscription services (processed securely through third-party providers)
- Communication preferences and customer service interactions
Technical Information
We automatically collect certain technical data to improve our service performance.
This includes your IP address, browser type, device information, and usage patterns
within our platform. We also use cookies to remember your preferences and provide a
smoother experience.
How We Use Your Information
Your information helps us deliver accurate financial forecasting and personalized
budgeting recommendations. We never sell your personal data to third parties.
- Generate customized financial forecasts based on your input data
- Provide budgeting insights and spending pattern analysis
- Send account updates, security notifications, and service improvements
- Improve our algorithms and platform functionality through anonymized data analysis
- Respond to customer support inquiries and technical issues
- Comply with Australian financial regulations and legal requirements
Data Storage and Security
We store your data securely using industry-standard encryption methods. All financial
information is encrypted both in transit and at rest using AES-256 encryption
protocols.
Security Measures
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Secure data centers with 24/7 monitoring located in Australia
- Limited access controls ensuring only authorized personnel can view your data
- Regular backups with secure, encrypted storage systems
We retain your personal information for as long as your account remains active, plus
seven years after closure to comply with Australian financial record-keeping
requirements. You can request data deletion at any time, subject to legal obligations.
Sharing and Third-Party Services
Saxirionex doesn't sell or rent your personal information. We only share data with trusted
service providers who help us deliver our financial forecasting services.
Authorized Third Parties
- Payment processors for secure transaction handling
- Cloud hosting providers for data storage and platform operations
- Email service providers for account notifications and updates
- Analytics services using anonymized data to improve platform performance
All third-party providers sign comprehensive data protection agreements and must comply
with Australian Privacy Principles. We regularly review these partnerships to ensure
your data remains protected.
Your Privacy Rights
Under Australian privacy law, you have specific rights regarding your personal
information. We make it easy to exercise these rights through your account dashboard
or by contacting our privacy team.
Access Your Data
Request a complete copy of all personal information we hold about you, including how it's being used.
Correct Information
Update or correct any inaccurate personal information in your account at any time.
Delete Your Data
Request deletion of your personal information, subject to legal record-keeping requirements.
Data Portability
Export your financial data in a standard format to use with other services.
Restrict Processing
Limit how we use your information while maintaining your account access.
Withdraw Consent
Remove permission for specific data uses, such as marketing communications.
Cookies and Tracking
We use cookies to improve your experience on our platform. Most cookies are essential
for basic functionality, while others help us understand how you use our forecasting
tools.
Cookie Categories
- Essential cookies for login, security, and basic platform functionality
- Performance cookies to monitor loading times and technical issues
- Preference cookies to remember your dashboard settings and display options
- Analytics cookies to understand which features are most helpful to users
You can manage cookie preferences through your browser settings. Disabling essential
cookies may affect platform functionality, but you can opt out of analytics and
preference cookies without impacting core features.
Data Transfers
Your personal information is primarily stored and processed within Australia. When we
use international service providers, we ensure appropriate safeguards are in place to
protect your data according to Australian privacy standards.
Any international transfers comply with Australian Privacy Principles and include
contractual protections ensuring your data receives equivalent protection regardless of
location. We regularly review these arrangements to maintain the highest privacy
standards.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our services or legal
requirements. When we make significant changes, we'll notify you via email and display
a notice in your account dashboard.
We encourage you to review this policy regularly to stay informed about how we protect
your information. Continued use of Saxirionex's services after policy updates indicates
your acceptance of the revised terms.
Privacy Questions?
If you have questions about this privacy policy or how we handle your personal information, our privacy team is here to help.
help@saxirionex.com
Phone
+61 8 8999 5700
Saxirionex Privacy Team
Durack Centre
263 Adelaide Terrace
Perth WA 6000, Australia
This privacy policy was last updated on March 15, 2025